Terms and Conditions of use

The terms and conditions outlined below explain how users (guests or registered users) may use our site, (referred to as ‘the site’ or ‘our site’.)

Before using or registering to use the site, please read the following carefully, continuing to use the site or registering you are indicating your acceptance of the following terms and conditions. If you do not agree, you must leave the site immediately.

Any questions about the site or the terms and conditions should be directed to



The site/our site refers to 

We/us/our refers to the Smiley Movement and website administrators

User(s) refers to any individual or organisation with or without account accessing

Services refers to the services accessible via



We reserve the right to review and revise these terms by amending this page. Please check the terms and conditions regularly. 



The site and its content will change over time.

We do not guarantee that our site, or any content on it, will be free from errors or omissions.

We are not responsible for the use of information, logos or other content from the site by individuals and organisations not officially representing the Smiley Movement. Any material or reputational damage resulting from the misuse of content from the site may result in penalties, including but not limited to, termination of user accounts and compensation.

Uploading content to our site

Whenever you make use of a feature that allows you to upload content to our site, or to make contact with other users of our site, you must comply with the following content standards.

Content must:

  • be accurate where facts are stated
  • be genuinely held where opinions are stated
  • comply with applicable local, national or international laws or regulations
  • be respectful of and fair to other users of the site, including administrators.

Content must not:

  • breach any applicable local, national or international law or regulation
  • be fraudulent or deceitful
  • harm or attempt to harm, including but not limited to promotion of violence, sexually explicit material or illegal activity and substances, being threatening, harrassing or abusive, invading another’s privacy, causing anxiety
  • discriminate based on race, sex, gender, religion, nationality, disability, sexual orientation or age
  • infringe copyright
  • give the impression it comes from the Smiley Movement if this is not the case

We will not be responsible, or liable to any third party, for the content or accuracy of any content posted by you or any other user of our site.

We have the right to remove any posting you make on our site if, in our opinion, your post does not comply with these terms and conditions.

The views expressed by other users on our site do not represent our views or values or those of our partners and sponsors.



Users may only comment, vote or upload content to the site once they have registered. Our site is available free of charge to both registered and unregistered users. Access to our site is permitted on a temporary basis.

We do not guarantee that access to our site, its services, or any content on it, will be uninterrupted. We may suspend, withdraw, or change all or any part of our site without notice and we are not liable to you if, for any reason our site is unavailable at any time.

You are responsible for making all necessary arrangements to access our site. It is also your responsibility to ensure that any person who access our site through your internet connection is aware and complies with these terms and conditions.

You may only use our site for lawful purposes.

Our network is open to everyone and we pride ourselves in operating a ‘zero tolerance’ policy against any form of abuse or discrimination. People who don’t abide by these principles will be politely asked to leave the site and Smiley Movement community.

Your account and password

You are responsible for keeping details of your account and password confidential. This information should not be disclosed to any third party.

We have the right to suspend or terminate any user account if these terms are not complied with.

If you know or suspect that anyone other than you know your username or password, or has used your account, this must be reported directly and immediately to the Smiley Movement.


PRIVACY POLICY AND GDPR/COOKIES is provided by the Smiley Movement. The Smiley Movement values your privacy and we have taken every consideration to ensure the Smiley Movement adheres to EU General Data Protection Regulations (GDPR). The following sets out how we use and store your data.

This policy only applies to and does not cover any external or third party sites which may be linked to.

Information collection and use

During the registration process, we will collect information about you including:

  • Name
  • Postcode
  • Email address
  • Employer
  • Profile
  • Photo

It is necessary for us to collect this information in order to provide key services, in particular the ‘matching’ function, notifications, newsletters and invitations to events, groups and chats.

In addition we may also collect the following information about how you use our site and services, including:

  • Email subscription preferences.
  • How you use and view our emails e.g. do you open them, the device you view them on, what links you click on.
  • Your IP address.
  • The type of browser and device you view our site on.

We will never sell or misuse your information. We may occasionally share your information with non-profit partners if there is a legitimate need which benefits the good causes, projects and organisations supported by the Smiley Movement. We will also not share personal information with other people or companies unless:

  • This is indicated at the point of collecting information from you
  • Any other third parties where necessary to enable us to enforce our legal rights, or to protect the rights, property or safety of our employees or where such disclosure may be permitted or required by law

Cookies policy

Our site also uses cookies, which are small files placed on your computer to give us information about how you use our site. We may use cookies to:

  • measure usage of the site,
  • manage email subscriptions,
  • remember your username and password so that you do not have to enter this information every time you visit the site,
  • remember which notifications you have and haven’t seen
  • save your progress when filling out a form

Cookies are used to ensure that our site runs as effectively as possible and to provide valuable feedback to the owners and administrators of the site in order to improve and maintain the functions and services provided by it.

Find out more about how to manage cookies

How long we keep your data

After deactivation of your account, we will only keep your data for as long as is necessary for the purposes outlined in this document, usually this will mean a maximum period of 7 years.

Children’s privacy protection

Our services are not designed for, or intentionally targeted at, children 13 years of age or younger. We do not intentionally collect or maintain data about anyone under the age of 13.

Where your data is processed and stored

We design, build and run our systems to make sure that your data is as safe as possible at any stage, both while it’s processed and when it’s stored.

Your personal data may, throughout the course of its processing be transferred outside of the European Economic Area (EEA). Where this is the case, all appropriate technical and legal safeguards will be put in place to ensure that you are afforded the same level of protection as within the EEA.

How we protect your data and keep it secure

We are committed to doing all that we can to keep your data secure. We have set up systems and processes to prevent unauthorised access or disclosure of your data – for example, we protect your data using varying levels of encryption.

We also make sure that any third parties that we deal with keep all personal data they process on our behalf secure.

Your rights

You have the right to request:

  • information about how your personal data is processed
  • a copy of that personal data
  • that anything inaccurate in your personal data is corrected immediately

You can also:

  • raise an objection about how your personal data is processed
  • request that your personal data is erased if there is no longer a justification for it
  • ask that the processing of your personal data is restricted in certain circumstances

If you have any of these requests, get in touch with the Smiley Movement.



We (and our partners and sponsors) are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from our site for your personal use and you may draw the attention of others within your organisation to content posted on our site.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

We respect your intellectual property rights and the intellectual property rights of other users. In uploading content created by you (“User Content”) you therefore warrant and confirm that: (a) the User Content is your original creation and you have the right to authorise us to use and distribute the User Content in accordance with these terms and conditions; and (b) if you have used or feature anyone else’s work, for example, photographs, text, music etc. in the User Content, you have obtained and paid (if required) for all relevant authorisations and consents to do so.

You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensor’s.

Failure to comply with these terms may result in penalties, including but not limited to account suspension or deletion and legal proceedings.




The site provides tools that enable our users to arrange or attend physical events, referred to as Smiley Hubs. We have no control over these physical meetings, we do not supervise them and we cannot guarantee the identity, actions or behaviours of the individuals or organisations present.

We (and our partners and sponsors) take no responsibility or liability for any such meetings.


We do not guarantee that our site will be secure or free from bugs or viruses.

Users are responsible for accessing our site using all necessary software and hardware precautions.

You must not misuse our site by knowingly introducing viruses, torjans, worms, logic bombs or other malicious or harmful material. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

Linking to our site

You may link to our home page, provided the site containing the link does not portray the website or the Smiley Movement in a false, misleading, derogatory, or otherwise offensive manner and/or contains content that is false, misleading, derogatory, or otherwise offensive.

The Smiley Movement (and our partners and sponsors) does not endorse or have any liability or responsibility for any third party materials and content on external sites.

Third party links and resources in our site

Where our site contains links to other sites and resources provided by third parties, we have no liability for content contained on these sites. The user accesses all other websites linked to this website at their own risk.

Governing law and disputes

These terms and conditions are subject to UK law. Its subject matter and formation are governed by UK law. Any dispute relating to these terms and conditions will be subject to the non-exclusive jurisdiction of the UK Courts.

Report Spam or Abuse

If you come across content that is discriminatory, derogatory or in violation of our Terms of Service, let us know

Report Sent

Thank you for reporting, we take this kind of thing seriously. Following investigations, we will get back to you with the result of your report.

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